FAQ - Jinjiang Fengyuan Umbrella Co.,Ltd

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FAQ

How do you send the umbrellas if we are in urgent need of them.

We always send the umbrellas by express, such as DHL, UPS, TNT, FEDEX, EMS, etc. We can also send goods by air in Xiamen.

Which ports do you send the umbrellas from?

We mainly ship umbrellas from Xiamen port. We can send from other port, such as Shenzhen and Shanghai port, etc.

Do you have R & D department to develop my new umbrellas?

"Yes, we have R & D department to develop new umbrellas continuously. Now we have over 70 umbrella patents. "

Do you have refund policy if there is quality problem of umbrella order.

Yes, we can refund the defective umbrellas or make new umbrellas as compensation.

What are your payment terms?

"We accept T/T, L/C, D/A, D/P, Western Union, etc. "

What are your QC standard for customers?

Normally, we accept AQL 2.5. We can even accept 100% inspection.

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Selina